Shipping Policy
Every ZÉORA order is prepared with care.
Everything you need to know about how and when your ritual will arrive.
Processing Time
1–2 business days
Estimated Delivery
2–5 business days after processing
Order Confirmation & Tracking
You will receive a confirmation email once your order is placed, followed by a shipping notification with your tracking number once your order is on its way. Delivery times may vary depending on your location and carrier availability.
Shipping Address
Please ensure your shipping address is accurate at the time of purchase. ZÉORA is not responsible for orders delivered to an incorrectly entered address. If you notice an error after placing your order, contact us immediately at support@zeora.co and we will do our best to assist.
Delayed or Lost Orders
If your order has not arrived within the estimated timeframe please reach out to us at support@zeora.co. We will work with you promptly to locate your order or arrange a resolution.
International Shipping
ZÉORA currently ships to U.S. addresses only. International shipping is not available at this time. We hope to expand in the future. Thank you for your patience.
Frequently Asked Questions
How long will my order take to arrive?
Orders are processed within 1–2 business days. Standard ground shipping takes 2–5 business days after processing. Total estimated delivery is 3–5 business days from purchase.
How much does shipping cost?
Standard, ground hipping is complimentary on all U.S. orders. No minimum spend required.
Do you ship internationally?
ZÉORA currently ships to U.S. addresses only. International shipping is not available at this time.
How do I track my order?
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Use this to monitor your delivery at any time.
Can I change my shipping address after ordering?
Please contact us immediately at support@zeora.co if you need to update your address. We will do our best to assist before your order is dispatched.
What if my order hasn't arrived?
If your order has not arrived within the estimated timeframe please contact us at support@zeora.co and we will work with you to locate your order or arrange a resolution.
Do you offer expedited shipping?
Yes, we offer expedited shipping as an optoin at checkout. Rates may vary based on delivery address.
